Tuesday, December 6, 2011

Bretton Woods

On our trip to Bretton Woods we got to meet the Ski Services Manager, he told us a lot about how he got into the industry and the history of Bretton woods. He also gave us a tour of the base lodge, which is a great lodge and the had just put in a new indoor rock wall for the guests. We then took a walk to the maintenace building to get a better understanding about their snowmaking and if they were going to make snow that night. After that we walked over to one of the lifts where we got to meet the Mountain Ops Manager, who told us about how she got into the industry and how long she's been working their, she also told us a little bit about the lifts that they have. We then went back into the lodge to learn more about Customer Services and how every part of a ski area is a part of Customer Service. We then took a shuttle over to their Hotel which was incredible, I've never seen anything like it before and how old it was was amazing. It was pretty cool to learn that Thomas Edison was the person to do all the electricity in the hotel. As we were leaving we looked up the mountain to see that they were making snow, which was a great thing to see.

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